Oct 13, 2024
Bobby Hakimi, Chief Product Officer of Canvas, discusses the significant role of AI agents in contact centers on a podcast with John Golden. These AI-driven technologies are transforming customer service by managing repetitive tasks and providing real-time feedback, allowing human agents to focus on more complex and...
Oct 3, 2024
John Golden chats with Devin Johnson, creator of Sales AI, to explore how artificial intelligence is revolutionizing sales. Devin explains how Sales AI accelerates lead conversion by engaging potential customers automatically through multiple channels, reducing human workload, and boosting efficiency. They also touch on...
Jul 8, 2024
In this podcast episode, Nikolaus Kimla and Don Araldi of Pipeliner Sales Corporation discuss AI advancements in Pipeliner CRM. They highlight AI features in their mobile app, email assistant, and duplication checker, and explore future developments to boost efficiency and user experience.
Jul 2, 2024
In this Expert Insight Interview, John Golden from Sales POP! talks with "Sales Sucks" authors Mike Latch and Gregg Murphy about overcoming negative sales perceptions. They advocate for ethical sales, a structured process, a coaching culture, and the role of AI in improving sales...