Oct 5, 2021
In this Expert Insight Interview, we welcome Dan Gingiss, author of Winning at Social Customer Care and The Experience Maker: How to Create Remarkable Experiences that Your Customers Can’t Wait to Share.
Jul 23, 2021
Thinking of yourself as a customer leader rather than a customer manager can give you the mindset shift you need to succeed. In this Expert Insight Interview, we welcome Jermain Edwards, who helps customer leaders establish relationship growth and customer retention.
May 24, 2021
Humans respond to emotions, and a good story can tap into that. In this Expert Insight Interview, we welcome Gabrielle Dolan, an expert on brand storytelling and author of six books, including Magnetic Stories.
Jan 22, 2021
How to successfully mix up human elements and sales automation? In today's Expert Insight Interview, we welcome Richard Schnitzel to discuss how to scale a business through “Authencious” automation.
Nov 19, 2020
When implementing a sales system, we should make alignment between all stakeholders. So, our today’s guest in Expert Insight Interview is Sky Stephens, and she will discuss the implementation of a proven system that educates prospects and builds mutual trust.